FAQ

Q1: How long will it take to receive my order?

• A: Standard shipping typically takes 7-10 business days depending on your location. You will receive a tracking number as soon as your order ships.

Q2: Do you ship worldwide?

• A: Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary based on the destination.

Q3: Can I track my package?

• A: Absolutely! Once your order is shipped, you will receive an email with a tracking number. You can also use our "Track Your Order" page to see real-time updates.

Q4: What is your return policy?

• A: We offer a 14-day return policy. If you are not satisfied with your purchase, please contact our support team at purevia.official@gmail.com.

Q5: Is my payment secure?

• A: Yes, your security is our priority. We use encrypted SSL certificates to ensure that your personal and payment information is 100% protected.